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Privacy Policy

Information Protection, Identification and Consent

Can Help maintain that it will identify the purpose(s) for collecting personal information and inform the affected individuals of the intended purpose. When the intended use for the collected information involves releasing it to an interested third party, Can Help will ensure the individual grants consent before any information is released. Consent for these purposes can be either explicit or implicit depending on the sensitivity of the information.

Can Help will only collect information for which there is an intended purpose. The collected information will only be used for the purposes stated. Should the information be necessary for purposes other than those stated, separate consent will be obtained. This is true for all situations except those where Can Help has obtained general consent or where the particular use is required by law or required by the police for an investigation.

All third-party suppliers, vendors and clients to which personal information may be released will have been carefully screened to ensure their Privacy Policies meet or exceed the legislated requirements.

Retention and Safeguards

Can Help has set mandatory retention time frame limits based on Employment and Labour Standards and will retain personal information only as long as is outlined in the applicable legislation. Third party suppliers have been instructed to follow the same guidelines. In addition, the information, while retained, will be secured by appropriate safeguards relevant to the sensitivity of the information.

Accuracy

Can Help will make every effort to ensure personal information remains current and is updated internally and with third party suppliers in a timely manner. Individuals are expected to update Can Help with any changes to their personal information. The information will only be updated when required for the intended, previously informed purposes.

Individual Access

Upon request, Can Help will release the personal information retained by the organization to the individual that the information is about, along with the use and disclosure of any personal information.

Should Can Help not be able to comply with the request for a justifiable reason that reason will be given to the requestor.

Cookies Policy

Can Help is committed to providing you with the best online experience while visiting the canhelpinc.ca website (the “Website”). To achieve this, we utilise our own and standard third party cookies to obtain data about your online behaviour while you are on the Website, and we also track how often you visit the Website. The information we collect is anonymous and does not identify you as an individual, unless you provide us with your information by completing in a form, replying to a survey, signing up for email alerts or through another Service offered on the Website.

If you do not wish to accept this Policy please do not continue to use the Website.

What we track

We do not use any intrusive cookies on the Websites to collect your personal information. We use industry standard third party cookies such as Google Analytics to track your behaviour online and gain statistical information at an aggregated level in the following ways:

We track the number of visits to the Website, where each visitor came from (i.e. the website you visited prior to coming to the Website) and where each visitor goes to from the Website (i.e. the website you visit after leaving ours).

A cookie is stored on your device for no longer than two (2) years which is linked to your IP address. Cookies are small text files that your web browser stores on your device. This allows us to track whether you return to the Website.

How to manage cookies

If you do not wish us to track information through cookies you can configure your browser to reject cookies. If you wish to do so, please refer to your Internet browser’s user instructions to find out how to delete and reject cookies. Note that the rejection of cookies may impact your user experience on the Website and restrict you from utilising certain site functionality and Services.

Third-party cookies

Throughout your journey on the Website you may also notice content from third parties such as, e.g., a map showing you the location of Can Help Office provided by Google through its Google Maps service. But We may also offer you the opportunity to further engage with us and share information with others using social networks such as Facebook and LinkedIn. This content is added so we can keep you up to date with carefully selected information that you may find relevant or of interest, however this can result in these third party providers storing additional cookies on your device that we have no control over. Consequently we suggest you check the websites of any such third parties and their privacy policies for more information about their cookies and how you can manage them.

The Website may contain links to third party websites. So If you follow a link to any these third party websites please note that these websites have their own privacy and cookie policies and that we do not accept any responsibility or liability for these policies. So Please check these policies before you submit any personal data to these third party websites.

Changes to this Policy

Any changes we may make to our Policy in the future will be posted on this page.